FAQs
How can I contact Unknwn Reality?
You can email us at support@unkwnreality.com where our customer service team will be happy to help you with whatever you need!
Do you ship worldwide?
Yes
Where you ship from?
We ship from World Wide.
How long will it take to receive my order?
Once you place your order, please allow 3-5 business days to process your orders. After that, it will take 7-14 business days for delivery.
What if I don't receive my order?
If you don't receive your order within 30 days, you are eligible for a full refund.
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
How do I return an item?
Please contact us at support@unkwnreality.com
